As SVP of North America Operations, Tracy is responsible for operations across 6,000 plus franchised hotels in North America. This includes driving the strategic vision for Field Operations, Quality Assurance, Openings, Sourcing and overseeing the brand standards team that ensures consistency and brand defining elements across the company’s 21 brands. She joined Wyndham in 1998 and has served in a variety of leadership positions over her 20+ years in hospitality. Ripa holds a Master’s of Science in Hospitality Management degree from Farleigh Dickenson University in Madison, N.J.